Welcome to Aricafactorymart.com, our customer service website created to enhance seamless business transaction. The following document serves as a blue print to our terms and conditions which governs the use of our site and are subject to conditions applying to, but not limited to access to our sites for purposes bothering on the use of our information, provision of products and services, business promotion between users and Service provider.

These terms and conditions also referred to as “Agreement” includes legal notices and regulations which deals with services being provided by Africafactorymart.com to our users.

They include:

1. ACCEPTANCE:

By using Africafactorymart.com users are under a legal obligation to acknowledge our terms and conditions. We reserve the right to deem it important in updating or changing these agreements from time to time without any prior notification. These alterations shall be relevant as soon as they are posted on our site. Users access to our services is a testimonial of this acceptance to the ‘updated agreement’. Unless explicitly outlined, any further modifications with respect to addition or retraction of information, and upgrades done to enhance our services shall be subject to our terms and conditions which may not be modified except it is bound under the requisite signatories of an authorized officer of Africafactorymart.com

2. USERS:

I. Members of Africafactorymart.com are believed to be persons and organizations who are recognized in their respective countries and who possess full civil conduct and are able to take on legal responsibilities independently. In situations where they do not have any of the above qualifications, they are advised not to use our online services else, be liable to any legal indictment. Users who access our site Africafactorymart.com are advised to act in accordance to applicable laws in their countries, districts etc. or face possible consequences as a result of their misconduct.

II. Kindly note that Africafactorymart.com may, in the interest of the organization refuse to render our services to anyone temporarily at any time without prior notification. Although, the purpose for which this decision shall be taken may later, be relayed to our customers

3. REGISTRATION REQUIREMENTS.

Upon being confirmed as a member of Africafactorymart.com, you are expected to:

I. Provide updates concerning the registration contents and ensure they are complete, accurate and current within the time period they will be needed.

II. Provide up-to-date, accurate and complete information about yourself such as your identification, contact details, address etc. in the application form as a proof of your compliance with our terms and conditions.

III. If you happen to be a representative of any business entity registered on our platform, you are subject to the conditions outlined for access to our site and services.

IV. We reserve the right at our sole discretion to terminate or suspend our services without the issuance of any prior notification, upon discovering that the information fielded by you is/are false, incomplete etc.

IV. During the process of registration, you are meant to create a membership ID and password. By becoming a member of Africafactorymart.com, you have access to your portal with the use of your ID and password.

4. TERMS OF USE.

I. You agree that you are responsible for any breach of obligation under the stated agreement and as such will face the consequences (including loss or damage) resulting from such infringement of our policies

II. You are responsible for maintaining the confidentiality of your membership ID and password and as such you will be responsible for all activities that occur with the use of your ID and password.

III. You agree to use the service solely for the purpose for which you are permitted, which includes (a). The terms and conditions outlined (b). Any applicable laws or guidelines in the relevant jurisdiction.

IV. You are not meant to access or attempt to access any of the service platforms by any means other than that provided by Africafactorymart.com

V. Africafactorymart.com is entitled to send all kinds of information relating to our services through any means of your contacts provided. Although, you can decide to stop receiving these messages by first, sending a written notice to us.

5. INFORMATION COLLECTION.

I. Only registered users on our platform can post, publish, send and provide information such as files, photos etc. about entities or persons, products, services etc. on Africafactorymart.com. we reserve the right to delete, modify or select any information deemed unimportant. It is the sole responsibility of members to accurate, timely, trust worthy and to not infringe on the information which they are meant to provide while using the services, and are responsible for the consequences of their actions.

II. Users shall acknowledge the fact that information which they provide is/are devoid of (a). obscene images (such as pornography) that are harmful to people (b). Defamatory or libelous (c) discriminatory based on Race, sexual orientation, religion, nationality etc. (d) prohibition by statutory laws (e) a breach in agreement or otherwise etc.

III users are to acknowledge the fact that Africafactorymart.com has the right to make available users products, company or other services provided by users, across social media platforms (existing or yet to exist) and are to agree that we will disclaim legal liability resulting from the falsification of this information.

6. LINK

Africafactorymart.com may contain links to other sites but we are not duty bound to control such websites and their resources. Users should be wary about the existing terms and conditions bothering on the use of these websites before accessing them. We do not endorse and will not be responsible for authenticating any products or services or information from said websites in the event of any damage or loss incurred by users.

7. CHARGE.

I. Users access to and registration on Africafactorymart.com is completely free of charge. We have the sole right to choose to modify the ” charging clause” which will come with the issuance of prior notification(s) but we may ensure we notify you in the event of such changes.

II. Out services shall be made available to users who have passed through a certain verification/registration process and who have agreed to pay for such services (premium services such as trade, membership and advertising services)

III. Please note that we are not responsible for all hardware and software services and other costs accrued by users in the course of using our website.

8. RESOLUTION OF MISUNDERSTANDING.

I. It is our sole duty to attend to all complaints, dissents, disputes users may have while transacting with other users or any third party; and we reserve the right to deal with them subject to their authorization upon being presented with a proof (in the form of materials etc.) which could be provided to serve as deterrent against complaints, dissents, disputes at a specified time upon being notified through Africafactorymart.com.  Else we’ll handle the complaints at our sole discretion and if our investigations contrast with users’ complaints we stand in the position to terminate users use of our services permanently.

II. Users shall acknowledge and promise to make limited judgements when dealing with a complaint and shall not issue warrants in expectation of their requests being met.

III. Africafactorymart.com will not be held responsible for the judgements or results. We reserve the right to choose not to partake in handling the matter and in a situation where there is a breach of concord among users, we may publish the records of such infringement on our website and make other necessary treatments including but not limited to the termination of service, prohibition of the use of Africafactorymart.com permanently.

9. TERMINATION

Africafactorymart.com has the right to withhold temporarily or to permanently terminate your use of our service or deny you access to the website on conditions bothering:

I. The use of Africafactorymart.com to send or provide false information through their membership accounts or spam messages or repeatedly publish the same product information.

II. The use of our website for fraudulent activities or violation of our existing laws and agreements

III. Impersonation or unlawfully using another person’s name, company’s name, account details etc. to post information or conduct business of any form

IV. Carrying out any devious schemes aimed at undermining the integrity of our network in a bid to gain unauthorized access or control of our network

V. Posting or transferring documents containing virus or other malicious codes which are harmful to our database

VI. Obtaining unlawfully members username/password and transferring the service of Africafactorymart.com or relevant business information obtained from our website.

Note that Africafactorymart.com reserves the right to deny you service or terminate your service at our sole discretion in the event of any of such misconducts thus erasing and discarding your information on our website to prevent you from sending, publishing, posting on our website. We also reserve the right to pursue your legal responsibilities for your breach of Africafactorymart.com laws or agreement.

10. DISCLAIMER OF LIABILITY.

I. Africafactorymart.com will not be held responsible for any interruption to services directly or indirectly linked to software related problems, electrical failures, strikes, government actions, human actions, malfunctioning of hardware etc. Our site may contain errors and our services are subject to periods of interruption. While we work towards the maintenance of the available services, we cannot be held responsible for any uncertainties – errors, defects, damages, lost profits- incurred while accessing our website.

II. We provide the services ” as it is” with no warranties.

III. If at any time in the course of using our website, Africafactorymart.com, you become disinterested with our services, you have the exclusive right to cease using the website.

IV. We own all legal rights, title, license etc. to our services Including any intellectual property rights which subsist in the service (registered or not irrespective of the jurisdiction) and we do not accept any responsibility for blocking the display of information from users due to their violation of statutory laws, regulations and policies of other countries.

Return and Cancellation Policy

At AFM, we are committed to providing our clients with exceptional products and services. We understand that there may be situations where you need to request a refund or cancel an order, and we aim to make this process as straightforward as possible. To ensure a transparent and fair experience for all our customers, we have outlined our Refund and Cancellation Policy below.

Refund Policy:

1. Eligibility for Refunds:

   • Refunds will be considered for products or services that do not meet the agreed-upon specifications or are delivered with defects.
   • Refund requests must be made within 7days of the product/service delivery date.

2. Refund Process:

   • To request a refund, please contact our customer support team at info@africafactorymart.com  with your order details and a clear explanation of the issue.
   • Our team will review your request and may require additional information or evidence to validate your claim.
   • Once approved, refunds will be processed within 4 working business days and will be issued through the original payment method.

3. Partial Refunds:

   • In some cases, partial refunds may be offered if only a portion of the product or service is unsatisfactory or non-compliant.

Cancellation Policy:

1. Order Cancellation:

   • You have the right to cancel an order within 2days after placing it, provided that the product or service has not been delivered or initiated.
   • To cancel an order, please contact our customer support team as soon as possible, providing your order details.

2. Subscription Cancellations:

   • Subscriptions can be canceled at any time. However, please note that no refunds will be issued for the remaining unused portion of the subscription period.

3. Service Cancellations:

   • If you wish to cancel an ongoing service or contract, please review the terms outlined in your service agreement or contract for specific cancellation requirements and terms.

General Guidelines:

• All refund and cancellation requests will be handled on a case-by-case basis, and AFM reserves the right to refuse any request that does not comply with this policy.
• Please ensure that you carefully review product specifications and terms of service before placing an order to minimize the need for refunds or cancellations.
• Refunds may be subject to a processing fee or restocking fee, as applicable.

By using our services and products, you agree to abide by this Refund and Cancellation Policy. We are committed to providing you with top-notch customer service and addressing any concerns you may have promptly and fairly.

If you have any questions or require assistance, please do not hesitate to contact our customer support team at info@africafactorymart.com 

Thank you for choosing AFM. We appreciate your business and trust in our services.