The confidential Policy of www.africafactorymart.com (which is the official website of Africa Factory Mart International. Ltd) listed below is intended to govern the possession, collection, storage, dealing and handling etc. of information/data that are discretionary and classified to be sensitive to the users of the site.

Users as a matter of utmost priority, must read and understand this Privacy Policy which has been devised in their very best interest. This Policy provides ways the users can guarantee protection of their personal information.

It is necessary for you to accept the contents of this Policy of confidentiality if you want to continue having access to our site. This Policy outlined below is subject to, without being limited to being applicable to usage through the mobile application or site.

DATA COLLECTION
We reckon that the information which we collect from you will aid in the extension of our services available to you on our site.

• As soon as the registration and signatory procedures have been met on our site, we shall collect users’ biodata viz; name, email address, phone number, postal address and other statutory details which involves income tax registration numbers etc.
  With respect to this development, conversations between users and representatives of the site (including the additional information, if any) are bound to be recorded to enhance quality control, training etc.

• We are poised with the task of collecting information – personal, sensitive or otherwise- such as bank account numbers and the requisite details that are necessary for commercial services available on the site to be facilitated prior to access by users.

• We shall gather and store users’ statistics such as: (i) number of pages viewed (ii) Behavior pattern of users (iii) Browser software operating system (iv) IP address etc. this analysis will go a long way in providing us with the desired information needed for the improvement of the value of our services.

• Once users’ registration conditions have been met and their registration confirmed, they are no longer considered ‘anonymous’ and as such, all their requested information shall be stored on our database in compliance with statutory requirements. This registration is intended to foster a seamless business transaction

• We shall secure all Information provided by users for the entire period the services are meant to subsist or where such information shall be required to be processed in a bid to meet with any applicable or statutory laws governing a certain jurisdiction.

By logging onto their accounts on the site, users can make corrections, update or confirm crucial information that will foster business transaction. They can also send their requests to  customercare@africafactorymart.com. The requested changes may require some time for the authentication and verification process and server cache policies to be confirmed.

Users may also choose to delete or deactivate their accounts on the site. We will evaluate such requests on a case-to-case basis and take the requisite action as per applicable law. In this regard, please note that information sought to be deleted may remain with us in archival records for the purpose of compliance to statutory enactments, or for any other lawful purpose. Therefore, users are requested to carefully evaluate what type of information they would like to provide to us at the time of registration.

INFORMATION USAGE AND PURPOSE
The following are the purposes of collecting the Information:

1. To verify your identity, eligibility and registration
2. To provide customized services.
3. To enhance the services available on the site.
4. To market, advertise, display & publicize our services.
5. To enable communication with the users and provide them with business opportunities
6. To transmit communication, notifications and newsletters etc.

Please be notified: ANY FORM OF OBJECTION WITH RESPECT TO ANY OF THE ABOVE LISTED PURPOSE OF DATA PROCESSING ETC. SHOULD BE FORWARDED TO OUR EMAIL ADDRESS.

INFORMATION DISCLOSURE

Your information may be transferred or disclosed to external service providers who we rely on to provides services to us or to you directly. For instance, information is shared with:

• Affiliated companies for an efficient, more relevant, innovative business matchmaking and better personalized services.

• law enforcement agencies, as mandated under statutory laws, for identity verification or for prevention, detection, investigation of online fraudulent schemes, with the aim of prosecuting defaulters.

• Service providers including, but are not limited to payments, customer and cloud computing service provider responsible for facilitating users service requirements.

• Business partners; for sending their business proposals to the users even without the site’s involvement.

With respect to these disclosures which are listed above, it is in our best interest to believe that the consent of the parties concerned have been sought and:

limited disclosure of any of your Information will be available to their directors, officers, agents or representatives etc. who will need them in connection with the business transaction and they are only permitted to use your Information for the said purpose at their discretion and without the involvement of third parties.

Please bear in mind that whenever a user posts personal & business information online they are bound to be accessible to the public and the users may receive messages/emails from those who visit the site.

REASONABLE PROTECTION OF INFORMATION

Commercially reasonable and industry-standard security measures are employed in a bid to prevent unlicensed access and to maintain data accuracy and proper usage of information we receive.

These security measures are in electronic and physical forms etc.

Regardless of the fact that data transmission and security online cannot be 100% efficient, we try our best in protecting the User Information.

It is in your best interest to not make known information about your password, online bank transaction and other crucial credentials to our employees/agents/affiliates/personnel. We do not ask for this information from our users. Upon completion of work, users are encouraged to sign out of their accounts to prevent unauthorized access to their information.

COOKIES
 

We and our third-party partners use cookies, mobile device IDs, pixel tags, web beacons, and similar files or technologies to retrieve and store information with respect to usage of the site and track your visits to third party websites.

We also use cookies to recognize your browser software and to make features such as personalization and recommendation etc., available to you. You are hereby advised to check the privacy policies for information about the cookies and the practices of third parties whose products or services are advertised through the site and to abide by them. Note that we do not control the practices of third parties and their privacy policies.

DATA COLLECTION PERTAINING TO CHILDREN
 

It is our duty to protect the privacy of children. Hence, we do not intentionally maintain and collect Personally Identifiable Information on our Site from persons below 18 years of age. All those who are under 18 years are barred from usage of our services. Appropriate measures will be taken to erase any Personally Identifiable Information of persons less than 18 years of age that has been collected on our Site without verified parental consent. Users are advised to supply us with information on the usage of our site by persons below 18 years of age through our email address at  customercare@africafactorymart.com

DATA TRANSFER
 

Users Information that we collect may be transferred to, and stored or retrieved at any of our partners or service providers situated within or outside their countries of residence. By submitting their personal data, they hereby agree to such transfers.

Your Personal Information may be transferred to countries that do not have the same data protection laws as the country in which you initially provided the information. When we transfer or disclose your Personal Information to other countries, it is our utmost duty to protect that information as outlined in our Privacy Policy and appropriate contractual safeguards of your information will be ensured and processed with the highest standards of fairness and transparency.

QUESTIONS/ COMMENTS
All questions, comments, clarifications, grievances etc. should be forwarded   customercare@africafactorymart.com

PRIVACY POLICY CHANGE(S)
 

The privacy policy is subject to change from time to time. Users are advised to check it periodically.